For all information please call our Customer information Service, available 24 hours a day, 365 days a year.

+34 913 211 000

ena has an information and customer service line forpassengers with hearing and/or speech impairment..

people with hearing impairment

Send us any complaint related to the airports’ facilities and services (information, cleaning etc.) and to the companies and official entities operating in them:

Airport Claims

If you have any queries about our airports’ facilities and services(security checkpoints, VIP lounges, parkings) or about the companies operating in them, you may dial ourinformation services line (+34) 913 211 000 or you may send your query online by filling out the following form: